Community Concierge

Austin, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Job Description

Core Spaces is a dynamic property management company committed to creating exceptional living experiences for residents within its managed communities. Specializing in residential leasing and property operations, Core Spaces emphasizes community engagement, resident satisfaction, and brand consistency across all its properties. Known for fostering a welcoming and professional environment, the company supports its employees with a culture of innovation, teamwork, and continuous development. Its portfolio includes a range of residential properties designed to cater to diverse lifestyles, providing residents with quality amenities and responsive service. Core Spaces aims to uphold high standards in every aspect of the leasing office and community operations, establishing itself as a leader in the property management industry.

The Community Concierge plays a critical role on-site within the leasing office, acting as the cornerstone for resident satisfaction and smooth daily operations. This part-time role requires a flexible candidate willing to commit to a minimum of 15 hours per week, including full shifts of at least three hours on-site. The Community Concierge is involved in various facets of the leasing and community experience, including conducting prospect tours, following up with potential tenants, and assisting with move-ins and move-outs, sometimes beyond typical part-time hours. This position emphasizes strong internal and outreach marketing responsibilities, such as curating and managing social media content, creating marketing materials with tools like Canva, and planning resident events that enhance community engagement and retention.

Additionally, the Community Concierge supports the community by executing evening or overnight on-call and rounds duties, maintaining brand standards at all times, and ensuring compliance with company policies. The role also involves seeking partnership opportunities to increase community visibility and attending local student and sponsored events to promote the property. The ideal candidate should be adaptable, detail-oriented, and possess a commitment to excellence in all facets of their work. With responsibilities spanning administrative support, marketing execution, and direct resident interaction, this position offers a diverse and engaging work environment tailored for individuals who thrive in dynamic settings with a focus on resident satisfaction and community relations. The position fosters professional growth within the property management sector, providing an excellent opportunity to build and enhance skills in customer service, marketing, and operational support.

Job Requirements

High school diploma or comparable degree
proven ability to lead and contribute effectively within various organizational settings or groups
utmost level of integrity and respect towards others and company principles
ability to write and speak effectively
active listening skills
efficient time management
strong interpersonal and communication skills
proficiency in Microsoft Office and Google Suite
availability to work flexible hours including evenings, weekends, and overtime
ability to lift and move objects up to 50 pounds
ability to stand, crouch, bend, stoop, and perform repetitive wrist and hand motions
clear vision with or without correction
ability to drive to client locations

Job Qualifications

High school diploma or comparable degree
proven ability to lead and contribute effectively within various organizational settings or groups
ability to write and speak effectively using appropriate conventions
active listening and providing feedback with tact
efficient time management
strong communication and coordination skills
proficiency in Microsoft Office and Google Suite
familiarity with social media marketing tools such as Canva

Job Duties

Ensure availability to work a minimum of 15 hours each week as determined by the Community Manager
commit to working full shifts of at least 3 hours on-site
be flexible to work additional hours including evenings, weekends, and overtime
assist with move-outs, turn, and move-ins beyond normal part-time hours
complete all prospect tours of the community
follow up with assigned prospects in a timely manner
plan, implement, and perform marketing duties and resident events
maintain Lifestyle by Core brand standards across the community
assist in securing partnership opportunities
curate content for social media and marketing materials
post to social media as directed by the Community Manager
create marketing materials using Canva
perform evening and/or overnight on-call and rounds duties
present to student organizations and attend sponsored events
assist in outbound marketing and leasing activities
complete special projects assigned by the Community Manager
ensure compliance with all Core Spaces policies and procedures
maintain product presentation to meet brand and company standards