Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

diverse and inclusive work culture
Competitive wages
Access to up to 50% of earned wages before payday
Flexible work schedules
associate discounts
Training and Career Development
Health Insurance
Dental Insurance
401k
vacation
Paid Time Off

Job Description

Albertsons Companies Inc. is a leading grocery and retail company known for its people-oriented business philosophy and commitment to providing exceptional customer service. As a prominent player in the retail and food service industry, Albertsons Companies operates numerous stores across various locations, serving millions of customers daily. The company emphasizes a diverse and inclusive work culture, competitive wages, and comprehensive benefit packages, making it a great place for career growth and professional development in the food and hospitality sectors.

The Concierge role at Albertsons Companies is a dynamic position centered around customer engagement and event coordination, particularly within the realm of catering. This role requires a passion for food, culinary expertise, and the ability to coordinate seamlessly between multiple departments to ensure that customer events and catering needs are executed flawlessly. No two days are the same for a Concierge, as the position involves interacting directly with customers to help them design their catering orders and ensuring that every aspect of their event, from planning to execution, is handled with precision and care.

The Concierge functions as the central point of contact for customers planning events, leveraging knowledge of food pairings and culinary options to advise and build comprehensive catering solutions. This role also demands strong teamwork and communication skills, as the Concierge collaborates with various internal teams, including event staff and other departments responsible for order fulfillment. Attention to detail, a customer-first mindset, and a commitment to delivering high-quality service are essential qualities for success in this role.

In addition to coordinating catering orders, the Concierge is responsible for managing a smooth and enjoyable experience for customers from the initial inquiry through event completion. This end-to-end involvement means not only supporting customers in their food selections but also ensuring logistical elements such as timing, delivery, and setup are perfectly arranged. The role is fast-paced and requires adaptability, enthusiasm, and a genuine love for food and hospitality.

Working in this role means joining a company that values and supports its employees through flexible work schedules, associate discounts, and investment in training and career advancement. Albertsons Companies also offers health and welfare benefits, including medical, dental, and retirement plans, reflecting its commitment to the wellbeing of its workforce. For individuals motivated by hospitality, culinary art, and helping create memorable experiences through food, the Concierge position offers an exciting and rewarding career path where they can grow and thrive.

Job Requirements

  • Eighteen years of age or older
  • One plus years of culinary, catering, hospitality, and or event planning experience
  • Willingness to travel to new places for events and gatherings
  • Pride in quality work regardless of task size
  • Enjoyment of team-based, fast-paced work environment
  • Agreement that food is central to life
  • Ability to obtain or hold required food handler’s permits or food safety certifications
  • Commitment to community involvement

Job Qualifications

  • One or more years of experience in culinary, catering, hospitality, or event planning
  • Basic food knowledge and passion for food pairings
  • Ability to work in a fast-paced, team-based environment
  • Strong communication and customer service skills
  • Willingness to travel to events and gatherings
  • Ability to obtain required food handler’s permits or food safety certifications
  • Commitment to high-quality customer service and community involvement

Job Duties

  • Acknowledge and engage customers promptly
  • Assist customers with building catering and event orders
  • Coordinate with various departments for order accuracy
  • Collaborate with event staff to ensure event setup is perfect
  • Manage end-to-end catering coordination for events
  • Provide expert advice on food pairings and menu selections
  • Ensure customer satisfaction throughout the event planning process

Job Criteria

Experience

Mid Level (3-7 years)


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