Hilton Grand Vacations logo

Vacation Sales Ambassador

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.25 - $23.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive earnings potential
Comprehensive training program
Opportunities for advancement
Flexible work schedule
team-oriented culture
Health Insurance
Paid Time Off

Job Description

Hilton Grand Vacations is a prominent leader in the vacation ownership industry, recognized for its unwavering dedication to innovation, quality, and continued growth. The company develops, markets, and operates a network of brand-name, high-quality vacation ownership resorts situated in highly desirable vacation destinations across the globe. Additionally, Hilton Grand Vacations offers exclusive club membership programs such as Hilton Grand Vacations Club and The Hilton Club, managing leisure travel, exchange options, and reservation services for a large community of over 250,000 Club Members. These offerings consistently deliver outstanding vacation experiences and exceptional customer service, ensuring the company’s esteemed reputation among travelers and club members alike. Hilton Grand Vacations prides itself on fostering a culture that emphasizes creating memorable experiences and positive industry impact, driven by the enthusiasm and dedication of its talented team members.

This role of Vacation Sales Ambassador at Hilton Grand Vacations provides a unique opportunity for motivated and ambitious professionals who thrive in fast-paced, competitive environments. As a Vacation Sales Ambassador, you will represent the Hilton brand within Hilton-branded hotels, where you will promote and sell elite vacation packages to guests. This sales role is essential in driving the company's success by engaging with potential customers to understand their vacation needs and preferences and delivering persuasive sales presentations. With a competitive earnings package, the position offers attractive income potential, starting at $85,000 and reaching over $120,000 for top performers. Moreover, Hilton Grand Vacations equips ambition-driven individuals with comprehensive training and proven sales techniques designed to empower and position them for success.

Team members performing as Vacation Sales Ambassadors serve as the front-line representatives of Hilton Grand Vacations, providing guests with concierge-level service and insightful recommendations for dining and local attractions. They effectively build long-lasting customer relationships through tailored communication and quality service, which enhances overall guest satisfaction and loyalty. Additionally, candidates in this role must possess a self-motivated, competitive spirit and demonstrate excellent problem-solving and negotiation skills. The work environment is dynamic and fast-paced, requiring flexibility to work nights, weekends, and holidays. This role is an excellent fit for individuals who are passionate about sales, customer service, and career advancement within the hospitality and vacation ownership sectors. Joining Hilton Grand Vacations means becoming part of a company committed to creating a supportive and inclusive environment where every team member can grow, succeed, and contribute to delivering unforgettable vacation experiences to guests worldwide.

Job Requirements

  • High School Diploma or equivalent experience or GED
  • Proven sales experience preferred
  • Excellent communication skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong interpersonal skills
  • Self-motivated and target-driven
  • Knowledge of Microsoft Office applications
  • Ability to thrive in a fast-paced and competitive environment

Job Qualifications

  • High School Diploma or equivalent experience or GED
  • Qualified candidates must enjoy interacting with guests and have an eagerness for upward mobility
  • Dedication to provide elite customer service
  • Effective communication and teamwork abilities
  • Self-motivated with a competitive spirit
  • Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
  • Excellent problem-solving and negotiation skills
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Proficiency in all Microsoft Office applications

Job Duties

  • Provide guest services to resort guests and visitors
  • Engage with potential customers to determine their vacation needs and preferences
  • Deliver persuasive sales presentations to showcase the benefits of our vacation packages
  • Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
  • Build and maintain relationships with customers to ensure outstanding customer service
  • Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets
  • Collaborate with team members to exchange effective strategies and foster collective achievements

Job Criteria

Experience

Entry Level (1-2 years)


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