Overnight Front Desk Concierge

The Village at The Triangle is a distinguished senior living community that offers Independent Living, Assisted Living, and Memory Care services designed to promote comfort, dignity, and independence for older adults. Located in Texas, this community is dedicated to creating a vibrant and supportive environment where residents can thrive physically, socially, and emotionally. Known for its commitment to excellence and compassionate care, The Village at The Triangle provides an inviting home-like atmosphere supported by a team of devoted professionals who prioritize the well-being and happiness of every resident. The community not only caters to individual needs but also fosters a collaborative and engaging environment that encourages active participation in a variety of enriching activities and social opportunities. This holistic approach ensures that residents enjoy a high quality of life and peace of mind for their families.

The role of the Concierge/Front Desk/Security Associate at The Village at The Triangle is pivotal in establishing a safe, welcoming, and efficient environment for residents, guests, families, and staff members. This position is part-time, focusing on weekend shifts from Friday to Sunday, working overnight from 10:00 p.m. to 8:00 a.m., with a pay rate of $18.50 per hour. The ideal candidate will have a professional and friendly demeanor, equipped to be the first positive point of contact for everyone entering the community. Responsibilities include greeting residents and visitors warmly, managing inquiries promptly and accurately, and maintaining the cleanliness and orderliness of all public spaces, ensuring that the community is always presented in the best light. Additionally, the associate will support the sales and marketing teams with inquiry management, handle communication systems such as telephones and paging, and coordinate maintenance requests.

Safety is a paramount concern in this role, requiring vigilance in monitoring emergency systems like fire alarms, doors, and incident reporting, as well as preventing security issues such as suspicious behavior and theft. Working within established emergency response protocols, the associate will be an integral part of the community’s safety team. This role also calls for excellent organizational skills to assist with special tasks such as scheduling job interviews and managing arrivals and departures of residents and visitors according to policy. Candidates must be able to lift up to 40 pounds and have the physical endurance to work in various environments, including occasional climbing or stair use. The Concierge/Front Desk/Security Associate ensures a high level of customer service excellence and safety, contributing significantly to the positive atmosphere and smooth operation of the community. The position requires availability on weekends and holidays, with a strong emphasis on professionalism, courtesy, and attention to detail, aligning with The Village at The Triangle’s mission to provide exceptional care and hospitality to its senior residents.