Concierge

Morada Senior Living is a distinguished member of the Discovery Senior Living family, dedicated to managing senior living communities across Texas, Oklahoma, New Mexico, and Colorado. Our organization is deeply committed to enhancing the lifestyle and care experience of seniors by fostering vibrant communities focused on respect, dignity, and quality services. At the heart of our approach are our Pillars of Excellence, which guide every team member in their mission to provide superior care and create a welcoming, enriching environment for all residents. With thousands of dedicated employees, Morada Senior Living emphasizes a positive workplace culture that values the contributions of every team member, recognizing their pivotal role in executing our mission to serve seniors with compassion and professionalism.

We are currently seeking a Concierge to join our community team. This role is crucial as the first point of contact for residents, guests, and employees, ensuring that all interactions exemplify our ethos of hospitality and support. The Concierge position is employment that offers competitive wages alongside a range of benefits aimed at fostering career growth and personal well-being. Our flexible scheduling accommodates both full-time and part-time professionals, making this an ideal opportunity for individuals seeking a rewarding career in senior living. Noteworthy benefits include access to wages before payday, paid time off, holidays for full-time workers, comprehensive health plans including medical, dental, and vision coverages, life and disability insurance, a 401(K) plan with employer matching, paid training, opportunities for advancement, meals, uniforms, and an employee assistance program.

As a Concierge, you will be responsible for greeting guests, residents, and employees with warmth and professionalism, reflecting the welcoming spirit of Morada Senior Living. This role includes managing internal and external phone communications, accurately recording and relaying messages, and providing general information that supports the smooth operation of the community. Additional duties include assisting marketing efforts by collating brochures, preparing meal tickets, and maintaining daily updates to resident phone lists, moves, and sign-in logs. You will also coordinate various appointments for residents and families, such as hairdresser visits and transportation arrangements, contributing to a seamless and enjoyable living experience.

Maintaining order and cleanliness in the reception and entry area underscores the importance of the Concierge as the face of the community. You will also be responsible for organizing and distributing mail and maintaining resident forms for various credits, ensuring all administrative functions are handled efficiently and with attention to detail. Adherence to company policies and procedures is essential, as we strive to maintain a high standard of service and operational excellence.

This role offers an exciting opportunity to make a direct, positive impact on the lives of seniors and their families. It is suitable for individuals who possess strong customer service skills and a genuine desire to contribute to a supportive, respectful community setting. If you thrive in a dynamic environment and are committed to delivering exceptional service, we encourage you to apply today to join the Morada Senior Living team. We are an equal opportunity employer, welcoming diverse applicants and committed to creating an inclusive workplace where every employee feels valued and empowered.