Position: Senior Resident Manager
About: Property Management company based in Manhattan is looking for a highly skilled, experienced, hands-on, energetic and detail-oriented Senior Resident Manager for its flagship location; a luxurious, high-traffic and fully occupied residential property of 1100+ units. The successful candidate must have a successful track record of managing a large team of on-site employees, driving results, working effectively and efficiently with employees and vendors, be proficient in problem solving, and interacting with property residents always providing luxury, class-A service. Strong organization, communication (written and verbal), and excellent computer skills are a must. This role offers an on-site unit for the incumbent in which to live.
Requirements: High school diploma or equivalent required; minimum 10 years’ experience as a live-in Resident Manager; strong MS Office skills (emphasis on Word/Excel); team management experience; extensive knowledge and experience using Yardi Voyager; onsite human resource experience – process and on-board new hire, prior experience with union employee benefits and management, and payroll; sharp eye for detail and a relentless pursuit for excellence; strong multi-tasking skills; exceptional customer service and communication skills; strong organizational skills; ability to remain calm and thrive under pressure in a fast-paced environment
Benefits: on-site unit for living, competitive salary, health insurance, 401(k)
