Position: Rooms Operations Manager
About: W Hoboken, located at 225 River Street in Hoboken, New Jersey, is seeking a detail-oriented and experienced Room Operations Manager to join their team. The hotel aims to provide exceptional guest experiences and maintain high standards in all operational areas including Front Office, Engineering/Maintenance, and Housekeeping. This role plays a critical part in ensuring guest and employee satisfaction while optimizing departmental financial performance within the vibrant hospitality environment at W Hoboken.
Requirements: High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area. Proven leadership skills, excellent communication, and problem-solving abilities; Ability to manage a diverse team effectively and drive performance towards achieving property goals.
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits
