Position: Marketing Manager
About: Lead a specialized team of service professionals in providing an exceptional on-property experience for Caesars very best guests. This role will involve overseeing all promotions and special events activities, taking ownership of the customer service journey, and consistently aiming to delight guests while fostering loyalty to the product. The ideal candidate will demonstrate a strong passion for customer care, extensive experience in delivering exceptional customer service, self-motivation, exceptional organization skills, inspirational leadership qualities, and a background in leading, training, and coaching collaborative service teams.
Requirements: Must possess a minimum of three (3) to five (5) years of successful management experience; Must have three (3) to five (5) years of successful experience in casinos/hotels, customer service, or host experience (luxury brand experience preferred); College degree or equivalent experience preferred; Excellent interpersonal, communication, problem-solving, leadership, and analytical skills required; Must have a systematic and process-oriented mindset to ensure seamless customer experiences; Ability to motivate, coach, and train; Strategic problem-solving skills; Ability to deal with day-to-day operations; Must be a proactive change agent; Should have a track record of success in both taking risks and making prudent business decisions; Must be able to read, write, speak, and understand English.
Benefits: $65,000 – $80,000, Bi-Weekly Pay Dates, PTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance
