Position: Market Administrator
About: Improveit! Home Remodeling, a leading replacement contracting company headquartered in Columbus, Ohio, specializing in replacement windows, bathroom remodeling, and kitchen transformations, is seeking a Market Administrator to drive customer satisfaction through supporting installation excellence, process-related efficiencies, and outstanding communications. The Market Administrator will oversee each stage of the project life cycle and ensure timeliness and accuracy of all project documentation.
Requirements: 2+ years prior experience in customer service in home improvement, replacement contracting, home services or related industries; High School Diploma or equivalent; Strong written and verbal communication skills; Ability to work autonomously; Ability to problem solve and collaborate with others to reach resolutions; Attention to detail; Accurately type 40+ words per minute; Proficient using Microsoft Office and Online Systems/ CRMs (i.e., Salesforce.com)
Benefits: Highly Competitive Compensation, Medical and Dental Insurance Options, 401k Retirement Saving Plan, Personal Days, Upbeat, Positive Work Environment, Career Advancement Options, Contests and Fun Culture Initiatives, Brand New Office, Entrepreneurial Growth-Oriented Workplace, Advanced Technology Tools, Focus on Work-Life Balance, Strong Commitment to Marketing Excellence Across Organization, Stability of a 35-yr old Company with the fuel of a rocket ship
