Position: Housekeeping Manager
About: Highgate Hotels is a premier real estate investment and hospitality management company with a dominant presence in U.S. gateway markets and a rapidly expanding global portfolio. The company prides itself on providing expert guidance in all stages of the hospitality property cycle and developing bespoke hotel brands.
Requirements: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience; Supervisory experience required; Must be proficient in Windows, Company approved spreadsheets and word processing; Long hours sometimes required; Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects; Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner; Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests; Must be able to multitask and prioritize departmental functions to meet deadlines; Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner; Attend all hotel required meetings and trainings; Participate in M.O.D. coverage as required; Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel; Maintain high standards of personal appearance and grooming, including wearing nametags; Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations; Maximize efforts towards productivity, identify problem areas and assist in implementing solutions; Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary; Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Benefits: Competitive salary, Training opportunities, Career growth potential, Employee discounts, Health insurance coverage
