Position: Guest Services Manager
About: The Holiday Inn University of Memphis, located in Memphis, Tennessee, offers modern comfort and Southern hospitality. Adjacent to the University of Memphis, the hotel provides easy access to attractions like Graceland, Beale Street, and the Memphis Zoo. With 82 spacious guest rooms, flexible event space, and a 24-hour business center, this hotel is an ideal choice for both business and leisure travelers.
Requirements: Two to four-year college degree or equivalent education/experience required; a minimum of three years’ experience in a related or management position; ability to perform critical analysis and manage a wide range of information; strong diplomacy and communication skills; strong leadership skills with emphasis on continuous improvement in guest service quality; exceptional organizational skills; excellent oral, written, and presentation skills
Benefits: Competitive Salary, Daily Pay, Team Member Hotel Discount Program, Uniforms Provided for most positions, Health, Dental, Vision, Life Insurance, and other supplemental options, Paid PTO beginning after ninety (90) days of employment, 401k with employer match, Team Member Awards and Recognition programs throughout the year, Food and Beverage Discounts, Tuition Reimbursement
