Position: GUEST SERVICE MANAGER
About: MotorCity Casino Hotel, located in Detroit, is seeking a Guest Service Manager to oversee the day-to-day operations of Guest Service Agents and reservations functions, playing a key role in delivering exceptional guest service and contributing to revenue growth while upholding hotel standards and policies.
Requirements: Bachelor’s degree or equivalent experience; four years of experience in guest service and hotel reservations; outstanding communication skills; ability to work well in a team environment; must have a passion for guest service; strong interpersonal and problem-solving skills
Benefits: competitive wages, excellent medical, dental, and vision benefits, generous 401(k) program, childcare reimbursement, complimentary meals during shifts, paid weekly, free on-site parking, exclusive associate discounts, tuition reimbursement, opportunities for professional growth and advancement, dedication to the city of Detroit through community programs and philanthropic initiatives
