Position: Guest Service Concierge – Emergency Department
About: Bethesda North Hospital Emergency Department is looking for a Guest Services Concierge to enhance the patient and guest experience by providing on-demand services addressing non-clinical needs and assisting with information, coordination of services, and errand running. The position aims to ensure a positive hospital experience and connect patients and guests to additional resources within TriHealth.
Requirements: High school degree in Hospitality/Healthcare Field; Basic Life Support for Healthcare Providers (BLS); Computer literate; Articulate; Professional appearance; 1-2 years experience in Customer Service or related service industry; 1-2 years experience in Customer Service, Hospitality Management, Customer Experience, and Customer Service
Benefits: 401(k), employee discount on food and beverages, health insurance, flexible work schedule conducive to work-life balance, comprehensive health insurance
