Position: Guest Experience Manager
About: Heritage Companies embodies the culture, spirit, and traditions of New Mexico, offering a work environment focused on the overall employee experience, with exciting perks including growth opportunities, generous discounts on hotel room rates, spa, and food at all restaurants in New Mexico. Full-time Salary Position starting at $60k plus benefits. Located in Albuquerque, NM, working out of the Clyde Hotel in Downtown.
Requirements: Proven leadership experience in a hotel setting required; 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must; highly knowledgeable and openly willing to be creative in curating an experience for the guest; passionate people person with superb customer service skills; friendly and warm demeanor, excellent verbal and written communication; strong knowledge of hospitality software and MS Office; ability and willingness to work flexible long hours including weekends, holidays, and late nights; able to work on feet for eight hours or more; able to lift/push/reach for/carry 25+ pounds occasionally; high school diploma or equivalent experience/training required, some college preferred.
Benefits: Dental, Vision, 401k for part-time employees, Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness, 401k for full-time employees
