Position: Front Desk Manager
About: JW Marriott Washington DC, located at 1331 Pennsylvania Avenue NW in Washington, District of Columbia, is seeking a Front Office Manager to oversee front office functions including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. This position works to ensure efficient check-in and check-out processes, maximize guest and employee satisfaction, and enhance department financial performance.
Requirements: High school diploma or GED; 2 years experience in guest services, front desk, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits
