Position: Ed Guest Services Concierge
About: TriHealth is a healthcare organization located at Bethesda North, dedicated to enhancing the patient and guest experience through centralized on-demand services that address non-clinical needs. The Guest Services Concierge plays a crucial role in assisting patients and guests with information, coordination of services, and ensuring a positive hospital experience by offering various services. Additionally, they facilitate connections to TriHealth resources for comprehensive care.
Requirements: High school degree in Hospitality/Healthcare field; Basic Life Support for Healthcare Providers (BLS); Computer literate; Articulate; Professional appearance; 1-2 years experience in customer service or related service industry; 1-2 years experience in customer service hospitality management or customer experience
Benefits: flexible work schedule, comprehensive health insurance, 401(k)
