Position: Customer Service Professional – Life Events
About: We are a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries advises and manages assets and income of more than 2 million individual, small business, and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager, and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments, and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions, and communities around the world.
Requirements: Education: High school or GED; 0 to 1 year relevant experience required; Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience; Excellent customer service skills; Ability to explain policies or concepts in a straightforward, easy-to-understand manner; Strong written and verbal communication skills; Demonstrated ability managing multiple priorities in a fast-paced environment; Demonstrated skill troubleshooting and identifying and resolving root cause issues
Benefits: 401(k), health insurance, employee discount on food and beverages, flexible work schedule conducive to work-life balance
