Position: COMPLEX GENERAL MANAGER – HILTON GARDEN INN – NASHVILLE VANDERBILT (
About: Reports to Regional Vice President and supervises AGM – F&B, AGM – Rooms, Admin Assistant, H/R Payroll Administrator, Finance Lead Bookkeeper, Front Office Manager, Chief Engineer, Executive Housekeeper, Director of Sales. The role is to manage a hotel’s operation and maintain established cost and quality standards to ensure superior service and maximize profits. Responsibilities include developing financial and operational plans, monitoring performance, maintaining quality standards, implementing sales/marketing programs, ensuring employee motivation and compliance, protecting physical assets, and enhancing guest satisfaction. Requires computer skills, communication, organization, and analytical abilities, and experience in hotel operations and sales.
Requirements: Education: Bachelors degree or relevant work experience; Experience: Minimum 2 years as an AGM, 3 years hotel operations experience in a supervisory capacity, 2 years experience in direct sales or retail trade; Licenses/Certifications: Must possess a valid driver’s license.
