Position: Call Center Agent – Oasis Hotel at Centennial Plaza
About: The Front Desk Agent at a resort is responsible for providing professional and efficient check-in and check-out services for guests, handling payments, and addressing guest inquiries with exceptional hospitality. The role also involves daily tasks, adherence to hospitality standards, and ensuring a safe and pleasant resort experience for all guests.
Requirements: High school diploma or GED; at least two years of related guest service experience, with hotel experience preferred; excellent communication skills in English; professional appearance and demeanor; proficient computer skills; outstanding organizational and time management abilities; ability to maintain positive relationships and provide excellent guest service; teamwork and leadership skills; awareness of safety and security protocols
