Position: Assistant Operations Manager – Front Office
About: Renaissance Arlington Capital View Hotel, located at 2800 South Potomac Ave, Arlington, Virginia, United States, 22202, is currently seeking a Hotel Operations Management Generalist to support various departments including Front Desk, Rooms, Food and Beverage, and Event Operations. The position requires understanding brand standards and operations requirements, coordinating labor scheduling, leading shifts, and ensuring compliance with brand standards and legal obligations. The role involves providing excellent service to guests in a dynamic hotel environment.
Requirements: High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Alternatively, at least 3 years of experience in two hospitality areas including food and beverage, culinary, guest services, front desk, or housekeeping. Preferred experience includes running shifts, scheduling, performance management, problem-solving, and day-to-day operation management with strong hospitality skills.
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave where applicable, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits
