Position: Assistant Front Office Manager
About: Gaylord Rockies Resort & Convention Center in Aurora, Colorado, is seeking an Assistant Front Office Manager to oversee front office functions, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk, ensuring efficient check-in and check-out processes while prioritizing guest and employee satisfaction.
Requirements: High school diploma or GED; 2 years experience in guest services, front desk, or related professional area OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; interpersonal and communication skills; ability to lead and manage frontline staff effectively
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, including sick leave where applicable, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits
