Position: Airfare Specialist – Full Time (Caesars Call Center)
About: Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, continually striving to attract the best talent to deliver extraordinary experiences for guests. Join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn.
Requirements: Previous inbound sales experience in hospitality, hotel, or leisure sales area; sales experience or demonstrated ability to convert calls to bookings and upsell customers; LMS and Airline software certifications strongly preferred; must be at least 21 years old; must be able to type at least 30 WPM; ability to think independently in making decisions; ability to effectively manage time and perform multiple tasks simultaneously; prefer previous experience with hotel/casino management systems, GDS, phone systems, and Microsoft Office; excellent interpersonal, team building, and problem-solving skills required; excellent customer service skills; well-groomed professional appearance; available to work various shifts; ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business; systematic and process-oriented mindset to ensure seamless end-to-end customer experiences; excellent oral and written communication skills; able to listen and respond to visual and aural cues
Benefits: FREE Downtown Team Member Parking, Discounted Monthly Bus Passes, Free Team Member Assistance Program, Team Member Discounted Hotel Room Rates, Fun and Free Team Member Events, Discount Program within Caesars Partner Network, Tuition & Student Loan Debt Repayment Assistance, First Time Homebuyer Program, Child Care Assistance Program, 401k Matching
