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Shift Lead - 1118

Job Overview

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Compensation

Hourly
Range $16.50 - $1.00
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Benefits

Tips
bonus
real growth opportunities
fast-paced team environment
Hands-on leadership experience
teamwork culture
Opportunity for advancement

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its high-quality burgers, fresh ingredients, and exceptional customer service. Established in 1986, Five Guys has grown rapidly to become a beloved brand with locations nationwide and internationally. The company is dedicated to delivering a consistent dining experience marked by friendly service and a welcoming atmosphere. At Five Guys, every team member plays a crucial role in maintaining the standards that have earned the brand its loyal customer base.

Five Guys is currently seeking dedicated and enthusiastic Shift Leaders to join their team. This role is pivotal in ensuring smooth daily operations within the restaurant. Shift Leaders are not just supervisors but hands-on leaders who actively engage with their teams and set a positive tone for every shift. They lead by example, working alongside crew members to maintain efficiency and uphold the highest service standards. The position offers an hourly starting pay of $16.50, with additional income potential through tips and bonuses. It is ideal for individuals who thrive in fast-paced, dynamic environments and wish to develop their leadership skills while advancing their hospitality careers.

In this role, Shift Leaders will handle a variety of responsibilities including overseeing day-to-day shift operations, stepping in when management is not available, and ensuring guests receive outstanding service. They will be expected to take on various roles such as cashier, grill operator, and dining room attendant to support the team wherever needed. The role also involves coaching, motivating, and training crew members to foster a supportive and productive work culture.

Five Guys places strong emphasis on growth and development, offering Shift Leaders opportunities to advance into assistant and general management positions. Candidates selected for this role will work in a fast-paced, energetic environment that values teamwork, quality, and consistency. This leadership position is perfect for those who want to make a tangible difference during every shift and be part of a brand that is recognized for its commitment to excellence in the hospitality industry.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills
  • Comfort with POS systems
  • Ability to lead by example
  • Ability to stay calm under pressure

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • A team-first mindset with strong communication skills
  • Someone who leads by doing - not just directing
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math and comfort using POS systems
  • Food safety certification (such as ServSafe) preferred

Job Duties

  • Lead the shift and step in to run operations when management is not on site
  • Jump into every position - cashier, grill, prep, fries, dining room - no task is too small
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

No experience required


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