Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Paid holidays

Job Description

The hiring establishment is a full-service hotel property that prides itself on delivering exceptional guest experiences through its diverse range of services and amenities. Known for its commitment to quality and excellence, the hotel offers various food and beverage outlets, including fine dining restaurants, casual eateries, and banquet facilities. The company values integrity, hospitality, and professionalism, maintaining high standards of operation and guest satisfaction. It provides a dynamic work environment where associates are encouraged to grow and develop their skills, supported by comprehensive training and clear advancement opportunities. Employment in this role is on-site with no telecommuting option and may require flexible working hours including weekends and holidays. The role comes with responsibilities that impact both the financial success and quality of guest experiences at the property.

The position of Food and Beverage Director is integral to the hotel's operations, overseeing all facets of the food and beverage outlets to ensure operational efficiency, profitability, and guest satisfaction. This leadership role involves managing the day-to-day activities of multiple food and beverage venues within the property, including restaurants, bars, and banquet services. The Food and Beverage Director is responsible for providing guidance, training, and supervision to personnel, ensuring all staff adhere to company standards for quality and service. A key focus of the role includes financial oversight such as managing budgets for labor, food, and beverage costs, controlling inventory, and maintaining accurate financial reporting.

In addition to operational management, the Food and Beverage Director plays a vital role in menu engineering to optimize offerings based on guest preferences and profitability. Maintaining equipment and ensuring compliance with health and safety regulations are also critical responsibilities. The director serves as the final quality control authority, ensuring that all food and beverage products meet the highest standards before reaching guests.

The role demands a strong grasp of regulatory requirements including food safety certifications, OSHA standards, and local health department guidelines. The Food and Beverage Director must excel in multitasking and communication, capable of fostering collaboration between front-of-house and back-of-house staff to create a cohesive and efficient team. The director also acts as a representative of the property, handling guest concerns professionally and promoting the venue to enhance sales and exposure.

Physical requirements include the ability to stand for extended periods, bend, lift moderately heavy items, and effectively communicate with staff and guests in a busy hotel environment. This position may occasionally serve as the Manager on Duty, requiring a comprehensive understanding of the hotel's overall operations and the ability to make decisions in the absence of other department heads. Advancement opportunities exist, with a potential career path leading to Assistant General Manager.

Overall, the Food and Beverage Director is a leadership role that demands a mix of operational expertise, financial acumen, people management skills, and a passion for hospitality. The successful candidate will be trusted with maintaining the hotel’s reputation for outstanding food and beverage service while contributing to the property’s profitability and guest satisfaction levels.

Job Requirements

  • High school diploma or equivalent
  • Food Manager certification
  • Minimum three years supervisory experience
  • Ability to lift 30 pounds and push or pull 60 pounds
  • Ability to stand for eight hours
  • Ability to communicate effectively
  • Must pass security clearances
  • Honest and trustworthy character

Job Qualifications

  • Three years experience supervising at least five associates
  • One year experience following standard recipes
  • Experience ordering, pricing food, and inventory control
  • Experience with chain food, retail, and hotel outlets preferred
  • Food Manager certification
  • Knowledge of financial aspects of running food and beverage department
  • Supervisory skills including hiring and training
  • Proficient in computer systems for inventory and labor management

Job Duties

  • Oversee day-to-day operations of food and beverage outlets
  • Provide guidance and training to personnel
  • Manage financial performance and budget controls
  • Maintain equipment care and compliance
  • Conduct menu engineering and cost controls
  • Ensure compliance with safety and health regulations
  • Act as Manager on Duty when required

Job Criteria

Experience

Mid Level (3-7 years)


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