Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
travel allowance
Job Description
Chedraui USA is a prominent grocery retail company operating numerous stores across Texas, particularly in the Houston and Dallas regions. Renowned for its commitment to quality, affordability, and outstanding customer service, Chedraui USA serves diverse communities by offering a wide range of products that meet the needs of everyday shoppers. The company emphasizes strong operational practices, customer satisfaction, and employee development, making it a leader in the grocery industry. Known for fostering a collaborative and innovative work environment, Chedraui USA invests in training and development programs to help employees grow their careers and contribute meaningfully to the company’s success.
The Regional Director of Operations in Training is a key leadership role within Chedraui USA, designed for individuals preparing to take on comprehensive operational responsibilities across multiple grocery store locations within an assigned region in Texas. This onsite field position requires frequent travel to various store locations and involves hands-on support and oversight of store operations, sales, and customer service functions. As a Regional Director of Operations in Training, the individual will work closely with Store Directors, guiding them to execute business strategies effectively, enhance customer loyalty, and manage budgets to ensure profitability. The role includes supervising store management teams by setting clear expectations, providing feedback, and aligning teams with company goals. Additionally, this position focuses on training and developing store leadership to improve operational efficiency and customer experience continually.
This role demands a strategic thinker who can implement and improve cost and labor controls while leading initiatives for new store openings. The Regional Director supports store directors in managing facilities, quality control, budgets, and profit and loss statements. Through regular store visits and data analysis, the director ensures adherence to company processes, monitors controllable expenses, and motivates teams to achieve high performance standards. Emphasizing employee development, this position seeks candidates with a strong background in recruiting, training, and developing store talent, helping to build a skilled and motivated workforce. Education and relevant industry experience are critical, with a preference for candidates holding an associate’s degree and possessing between 5 to 7 years of experience in the grocery sector or similar industries involving supervisory and operational roles.
The position offers an excellent opportunity for career advancement within Chedraui USA’s dynamic and growing network of grocery stores. By fostering a culture of teamwork, accountability, and continuous improvement, the Regional Director of Operations in Training plays a vital role in driving the company’s mission to provide exceptional service and quality products to its customers. This role is ideal for professionals passionate about retail operations who enjoy working in a fast-paced environment and have a talent for leadership and problem-solving.
The Regional Director of Operations in Training is a key leadership role within Chedraui USA, designed for individuals preparing to take on comprehensive operational responsibilities across multiple grocery store locations within an assigned region in Texas. This onsite field position requires frequent travel to various store locations and involves hands-on support and oversight of store operations, sales, and customer service functions. As a Regional Director of Operations in Training, the individual will work closely with Store Directors, guiding them to execute business strategies effectively, enhance customer loyalty, and manage budgets to ensure profitability. The role includes supervising store management teams by setting clear expectations, providing feedback, and aligning teams with company goals. Additionally, this position focuses on training and developing store leadership to improve operational efficiency and customer experience continually.
This role demands a strategic thinker who can implement and improve cost and labor controls while leading initiatives for new store openings. The Regional Director supports store directors in managing facilities, quality control, budgets, and profit and loss statements. Through regular store visits and data analysis, the director ensures adherence to company processes, monitors controllable expenses, and motivates teams to achieve high performance standards. Emphasizing employee development, this position seeks candidates with a strong background in recruiting, training, and developing store talent, helping to build a skilled and motivated workforce. Education and relevant industry experience are critical, with a preference for candidates holding an associate’s degree and possessing between 5 to 7 years of experience in the grocery sector or similar industries involving supervisory and operational roles.
The position offers an excellent opportunity for career advancement within Chedraui USA’s dynamic and growing network of grocery stores. By fostering a culture of teamwork, accountability, and continuous improvement, the Regional Director of Operations in Training plays a vital role in driving the company’s mission to provide exceptional service and quality products to its customers. This role is ideal for professionals passionate about retail operations who enjoy working in a fast-paced environment and have a talent for leadership and problem-solving.
Job Requirements
- High school diploma or equivalent
- 5 to 7 years relevant experience in grocery industry
- Ability to travel within assigned region
- Experience in store operations management
- Strong organizational and leadership skills
- Effective communication abilities
- Ability to train and develop staff
Job Qualifications
- High school diploma or equivalent
- Associate’s degree preferred
- Minimum 5 to 7 years relevant grocery industry experience
- Supervisory and operational experience in similar industry preferred
- Experience with interviewing, staff development, scheduling, planning and organizing
- Ability to identify and resolve operational problems
- Strong leadership and communication skills
Job Duties
- Oversee store management supervision including setting accountabilities and providing feedback
- Set up and maintain cost and labor controls
- Assist staff in training and organizing new store openings
- Develop and improve systems to achieve company goals
- Work with store directors to implement corporate strategies and budgets
- Handle store facilities management ensuring quality control and budget compliance
- Coach and assist department managers on store operations
- Coordinate with senior management to achieve company objectives
- Ensure effective store visits and staff evaluations
- Monitor controllable expenses for profitability
- Motivate teams to provide excellent customer service
- Resolve customer service issues proactively
- Educate and train store directors on product merchandising
- Monitor product standards for quality and quantity
- Recruit and develop store management talent
- Ensure proper training for store directors and department managers
- Manage performance of operations employees
- Communicate company policies consistent with company mission
Job Location
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