Restaurant Manager

The Colony, TX, USA|

Job Overview

Compensation

Salary

Range $42,400.00 - $59,800.00

Benefits

weekly pay

performance bonuses

Shake Shack Meal Discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

flexible spending accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a leader in the hospitality industry and the CEO of Union Square Hospitality Group, Shake Shack has grown exponentially while maintaining a strong commitment to quality, community, and exceptional service. The brand’s foundation is deeply rooted in providing high-quality food paired with a high level of hospitality, creating an inviting atmosphere for guests and employees alike. Shake Shack is not only dedicated to delivering delicious meals but also to fostering a work environment where employees feel valued, supported, and encouraged to grow. As a company, Shake Shack embraces diversity and inclusiveness, striving to make a positive impact in the communities it serves and ensuring that all team members have the opportunity to thrive. The company offers numerous benefits, ongoing learning opportunities, and a culture that encourages collaboration, fun, and innovation.

The role of Restaurant Manager at Shake Shack is vital to upholding the brand's mission to Stand For Something Good. As a Restaurant Manager, you will be responsible for overseeing daily restaurant operations to ensure an exceptional experience for guests while leading and inspiring your team toward excellence. This position involves training team members on Shack operations, motivating the staff to deliver outstanding hospitality, and demonstrating strong leadership focused on coaching and development. You will be tasked with implementing strategies to promote the Shake Shack brand within the local community through various outreach initiatives and events, fostering strong relationships and driving positive word-of-mouth. Additionally, you will ensure strict compliance with all sanitation and safety regulations, maintaining high standards across all aspects of the restaurant's operation. This leadership role requires a hands-on approach, enthusiasm for service excellence, and the ability to manage a fast-paced, high-volume restaurant efficiently. By joining Shake Shack, you become part of the #ShackFam, a culture that values mentorship, growth opportunities, and inclusivity, providing a platform where you can make a significant and lasting impact within the business and your community.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations