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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $63,632.66
Work Schedule
Flexible
Weekend Shifts
Benefits
Loan forgiveness through Public Service Loan Forgiveness Program
overtime compensation
Professional development opportunities
Collaborative team environment
Access to unique event facility and resources
Job Description
Monona Terrace Community and Convention Center is a premier event facility located in the heart of Madison, Wisconsin, on the picturesque shore of Lake Monona. This iconic Frank Lloyd Wright-designed building is a cornerstone of the local community, drawing nearly half a million visitors annually. It serves as a hub for a diverse array of gatherings including conventions, conferences, consumer shows, public dances, and meetings that cater to local, regional, state, and international audiences. With its stunning multi-level structure, the center features over 85,000 square feet of interior function space, including a 40,000 square-foot exhibit hall, a 14,000 square-foot ballroom,... Show More
Job Requirements
- Ability to meet the transportation needs of the position
- Ability to lift, reach, bend, sit and/or stand for long hours
- Ability to walk continuously for long periods
- Ability to lift up to 20 pounds on occasion
- Demonstrated ability to effectively work with multicultural communities
- Must be able to work an irregular schedule including evenings, weekends and holidays
- Must be able to work overtime hours as required
Job Qualifications
- Six months of experience coordinating events such as conventions, conferences, consumer shows and banquets
- Or possession of an Associate or higher degree in business, hotel management, public administration or related field
- Or two years of experience coordinating activities and services for conventions, conferences, consumer shows, banquets and meetings
- Familiarity with the hospitality industry emphasizing customer service
- Knowledge of tools, equipment and services relevant to the convention and meeting service industry
- Understanding of team leadership principles and practices
- Proficiency with event management software and CAD (computer-aided drafting) software
Job Duties
- Plan, coordinate and oversee all phases of assigned events including advance planning, client meetings, day-of-event oversight and post event evaluation
- Serve as the lead client contact for assigned events and establish positive client relationships
- Schedule and participate in calls and meetings with clients to determine event needs
- Determine client needs and establish a plan for meeting those needs
- Coordinate services and equipment requirements for events and communicate necessary information to staff and catering teams
- Evaluate requests for changes or added services during events and determine implementation feasibility
- Oversee and monitor events while in-house and provide feedback to Event Services Manager
- Prepare event related paperwork using event management software and CAD software
- Create and revise event orders and room diagrams
- Communicate event equipment and service needs to clients, staff and outside suppliers
- Send event orders and room diagrams to clients for review and approval
- Schedule and attend internal and external meetings relevant to events
- Attend weekly Operations and Event Services meetings
- Conduct facility tours for clients and prospective clients
- Assist sales staff and Destination Madison with logistical inquiries
- Perform related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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