Assistant Restaurant Manager

SSP America is a leading operator in the food and beverage sector specializing in delivering exceptional dining experiences in travel locations including airports, train stations, and other transport hubs. As one of the largest restaurant operators globally, SSP America is renowned for its diverse portfolio of well-established brands and committed to quality, innovation, and customer satisfaction. The company fosters a dynamic and inclusive workplace culture focused on career development and growth opportunities for all team members. Its strong presence at the Dane County Regional Airport (MSN) offers a fast-paced, exciting environment that combines high-volume service with the unique needs of travelers. SSP America's commitment to operational excellence and guest service has positioned it as a preferred employer within the hospitality industry, providing a supportive and challenging environment for restaurant professionals seeking to advance their careers.

The Assistant Restaurant Manager position at SSP America within the Dane County Regional Airport is a pivotal role responsible for managing all restaurant and customer service activities to ensure optimal performance and guest satisfaction. This role offers an annual salary range of $55,000 to $60,000 with opportunities to earn quarterly bonuses and a year-end super bonus, reflecting the company's commitment to rewarding high performance. The position includes a comprehensive benefits package inclusive of health, dental, vision, and life insurance along with paid time off, 401K with company match, and an Employee Assistance Program.

In this role, the Assistant Restaurant Manager will lead and develop a dedicated team of Food Travel Experts by recruiting, training, and assigning daily goals and tasks while fostering an environment conducive to collaboration and efficiency. Responsibilities include supervising team member performance, providing constructive feedback, and managing disciplinary actions when necessary. The Assistant Manager is also expected to maintain adherence to company policies, manage merchandising and displays, oversee office operations such as inventory, purchasing, scheduling, and payroll, and assist in sales performance monitoring through forecasting and budgeting.

Ideal candidates will have the technical proficiency to navigate various computer systems including MS Office and POS technology, combined with effective organizational skills to prioritize operational activities. The position demands a strong ability to interact with diverse stakeholders ranging from executives to hourly team members and requires a proven capability to resolve conflicts and maintain a productive work atmosphere. High school diploma or equivalent is required with preference given to candidates holding an associate's degree or equivalent coursework and at least two years of restaurant management or supervisory experience within a similar environment.

Joining SSP America as an Assistant Restaurant Manager at Dane County Regional Airport means becoming part of a team that values service excellence, continuous improvement, and a commitment to employee growth. If you thrive in a fast-moving environment and are passionate about leading teams to deliver outstanding customer experiences, this opportunity offers a pathway to develop your skills and build a rewarding career in the hospitality industry.