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General Manager

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. is an established leader in the fast-casual restaurant industry, renowned for its commitment to serving responsibly sourced, classically cooked, and wholesome food made without artificial colors, flavors, or preservatives. Operating in multiple countries including the United States, Canada, the United Kingdom, France, and Germany, Chipotle stands out as the only restaurant company of its size that owns and operates all its locations in North America and Europe. The company is actively engaged in revolutionizing the fast-food sector by creating a unique dining experience that emphasizes quality, sustainability, and innovation. Chipotle continually invests in digital and technology advancements to enhance customer experience and accessibility, with the goal of cultivating a better world through food.

The General Manager role at Chipotle offers a dynamic and leadership-driven career path where you will be at the forefront of managing and growing a rapid-expansion restaurant business. With nearly a new restaurant opening every day, there are abundant opportunities to build and hone your leadership skills while making a tangible impact. As a General Manager, you will spearhead the recruitment and development of a motivated team, foster a culture centered on guest satisfaction, and oversee the comprehensive operational and financial success of your restaurant location. This position is perfect for individuals who thrive on leading by example and who are passionate about delivering an exceptional guest experience while driving business performance.

In this role, you will be responsible for end-to-end management of your restaurant including managing schedules, controlling profit and loss, forecasting sales, and ensuring compliance with food safety and operational standards. Leadership extends to cultivating crew members and future leaders within your team through Chipotle's extensive training programs and resources. You will manage the employee lifecycle from hiring to performance management, ensuring your team is equipped and motivated to deliver accurate and timely service––including handling digital orders efficiently. Your commitment to maintaining a clean and guest-ready dining environment supports the brand's promise of excellence.

The General Manager role demands a hands-on approach and the capability to work varied shifts covering lunch, dinner, and weekends to provide consistent leadership. This position blends strategic business management with the interpersonal skills needed to inspire your team and engage the local community through marketing initiatives such as fundraisers and events. Physical endurance is required as the role involves standing, walking, lifting up to 50 pounds, and working in a fast-paced kitchen environment with varied temperatures.

Chipotle is not only dedicated to providing high-quality food but also to fostering an inclusive and equitable work environment where all employees can thrive. The company provides competitive benefits including medical, dental, and vision insurance, retirement savings plans, bonuses linked to performance and development, tuition assistance, paid time off, and holiday closures. Chipotle is committed to fair employment practices and offers reasonable accommodations for qualified individuals with disabilities. This role offers a meaningful opportunity to advance your leadership career with a pioneering company that values people, purpose, and quality food.

Job Requirements

  • Previous restaurant management experience
  • ability to work lunch, dinner, and weekend shifts
  • physical ability to stand and walk for 10 hours a day
  • ability to lift 50lbs (25kgs)
  • ability to work in fast-paced kitchen environment
  • ability to handle varied temperatures
  • strong communication skills
  • commitment to food safety and compliance

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • a guest obsessed passion for hospitality
  • friendly and enthusiastic attitude
  • genuine enthusiasm for people development and leadership
  • a creative approach to marketing and driving sales including fundraisers and community engagement

Job Duties

  • Be guest obsessed – uphold top-notch standards of excellence and hospitality
  • ensure speed of service, accuracy, and positive guest obsessed experience
  • be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • direct our team members to deliver accurate and on-time digital orders
  • be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • ensure the dining room remains clean and the restaurant is always guest-ready
  • uphold food safety, operational, and compliance standards
  • be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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