Restaurant Manager

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $45,400.00 - $64,000.00

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a globally recognized hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a visionary in the hospitality industry and the CEO of Union Square Hospitality Group, Shake Shack has grown into one of the fastest-expanding restaurant chains known for its commitment to quality food and exceptional guest experiences. The company stands firmly by its mission to 'Stand For Something Good,' focusing on doing the right thing by their employees, customers, and the communities they serve. With deep roots in fine dining and strong dedication to community support, Shake Shack offers a unique workplace culture where inclusion, learning, mentorship, and growth are prioritized. This makes it a desirable employment destination for those passionate about hospitality and personal development.

This role is for a Restaurant Manager, a critical position responsible for managing daily restaurant operations to ensure superior service and guest satisfaction. As a Restaurant Manager at Shake Shack, you will lead a team to uphold the brand's core values and operational standards through hands-on coaching, training, and motivation. The position involves overseeing areas such as personnel management, food planning and preparation, sanitation and safety compliance, and community engagement by promoting the brand locally. Managers are expected to create a positive work environment that encourages teamwork, inclusivity, and excellence, while driving business success. This role is designed for individuals who thrive in fast-paced, high-volume restaurant settings and are passionate about leadership, hospitality, and continuous improvement. Employment includes competitive weekly pay, performance bonuses, and extensive benefits, supporting your growth both personally and professionally. Join Shake Shack as a Restaurant Manager to be a part of a dynamic team and contribute to a celebrated hospitality brand committed to making a meaningful impact.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Understanding of financial aspects of business operations
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations