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CDS Full Time Event Manager - Product Demonstration

Madison, WI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,300.00 - $75,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off

Job Description

Club Demonstration Services (CDS) is recognized as North America’s leading sales and marketing agency specializing in outsourced sales, merchandising, category management, and marketing services for manufacturers, suppliers, and producers of consumer packaged goods and food products. They serve various trade channels such as grocery, mass merchandise, specialty, club, convenience, drug stores, and more, bridging the gap between manufacturers and retailers to provide consumers access to quality products. CDS is well-known as the preferred in-house event marketing provider to Costco, delivering one of the best person-to-person marketing services in the industry and consistently driving sales growth for clients and retail partners. They focus on innovative and efficient marketing approaches that contribute to their clients’ success in the highly competitive retail marketplace.

The role of Event Manager at CDS is a full-time position focused on the recruitment, hiring, training, and supervision of part-time in-store Product Demonstrators. This leader plays a vital role in ensuring the smooth preparation and presentation of products at marketing events within retail locations, maintaining food safety, sanitation, and exemplary customer service standards. The Event Manager serves as a communication hub among warehouse managers, vendors, and the demonstration teams, ensuring that all parties are coordinated and aligned to meet event objectives. The role also involves participating in new store grand openings to guarantee high-impact product demonstrations that engage customers and promote sales. The position follows a set schedule from Tuesday to Saturday, 8:30 AM to 5:30 PM, though occasional flexibility is required based on business needs.

In this role, the Event Manager will oversee all successful marketing events and promotional sales of vendor products, managing teams to execute strategies aimed at achieving sales, service, and operational excellence. The Event Manager will collaborate closely with the district manager to analyze performance metrics such as execution rates, sales outcomes, labor usage, and operational costs to optimize results. Through detailed oversight and leadership, the role ensures the achievement of revenue and income goals while enhancing customer satisfaction and loyalty through effective event operations. The Event Manager is also responsible for coaching, counseling, and guiding direct reports in line with company policies, fostering a productive and motivated work environment.

CDS offers a comprehensive benefits package for this full-time role, including medical, dental, vision, and life insurance, short- and long-term disability coverage, a 401(k) retirement plan, and generous paid time off, reinforcing the company’s commitment to employee well-being and work-life balance. This role is ideal for experienced professionals with strong leadership and communication skills, a background in retail, hospitality, or foodservice environments, and a passion for delivering exceptional customer experiences at scale. The candidate must be detail-oriented, capable of independent decision-making, and able to navigate the fast-paced demands of event marketing within retail settings. Additionally, the NEHA Professional Food Handler Certification is required to ensure compliance with food safety standards.

CDS welcomes applicants who are dedicated to fostering high-quality marketing events that drive sales and customer engagement. If you have the skills to lead dynamic teams and contribute to successful retail marketing initiatives, this role presents an exciting opportunity to grow with one of the industry's most respected companies.

Job Requirements

  • High school education or equivalent
  • 2-4 years related experience in retail, hospitality or food environments
  • detail oriented with excellent leadership and communication skills
  • proven ability to lead well performing teams
  • ability to exercise independent judgement
  • able to coach and counsel employees
  • flexibility to work in a fast paced environment
  • ability to work independently and prioritize
  • ability to travel and drive
  • ability to lift and push up to 50 pounds
  • able to stand for long periods
  • able to work in cold conditions including refrigerated and freezer sections

Job Qualifications

  • Associate's degree or equivalent experience
  • 3-5 years experience in client-side branded consumer-packaged goods or supplier-side and client-side combined experience
  • excellent written and verbal communication skills
  • supervising skills including delegation, training and performance evaluation
  • flexibility and adaptability to changing business conditions
  • ability to build and maintain customer/client relationships
  • ability to direct, lead and develop people
  • basic computer proficiency with Microsoft Office applications
  • NEHA Professional Food Handler Certification

Job Duties

  • Recruit, train and hire part-time staff
  • oversee product preparation and presentation including food safety and sanitation
  • train Product Demonstrators in demonstration preparation and excellent customer service
  • communicate between multiple managers, vendors and demonstrators
  • participate in new location grand openings
  • direct all activities for successful events, promotion and sales of vendor products
  • collaborate with District Manager to evaluate event performance and adjust strategies
  • achieve revenue and income objectives through sales activation and expense management
  • optimize customer satisfaction through improved operations

Job Criteria

Experience

Mid Level (3-7 years)


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