Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $19.00
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Benefits

Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
Learning and development opportunities
recognition programs
wellness programs
Motivating management

Job Description

JW Marriott is a prestigious luxury hotel brand that is part of the renowned Marriott International portfolio. With over 100 beautifully designed hotels located in prime cities and resort destinations worldwide, JW Marriott is synonymous with exceptional hospitality and outstanding guest experiences. Marriott International is a global leader in the hospitality industry, known for its commitment to quality service, diversity, and providing abundant opportunities for growth and development for its employees. The company prides itself on fostering an inclusive, supportive workplace where all team members feel valued and are encouraged to reach their full potential. This commitment is demonstrated through a culture that celebrates diverse backgrounds, offers extensive training programs, and supports employee well-being through numerous initiatives. Marriott International is an equal opportunity employer that values diversity and does not discriminate against applicants based on disability, veteran status, or other protected characteristics.

This full-time, non-management Food and Beverage position is located at the JW Marriott hotel at 1001 Broadway, Oakland, California. The role offers a competitive hourly wage of $19.00, is tip eligible, and includes additional compensation through service charge eligibility. The position is ideal for individuals who are passionate about food and beverage service, enjoy interacting with diverse guests, and thrive in a fast-paced, team-oriented environment. The role involves various duties such as working as a cashier, dining room attendant, banquet server, and barback. This multi-faceted position allows employees to diversify their skills and gain extensive experience in different areas of food and beverage service within a luxury hospitality setting.

The successful candidate will be responsible for warmly greeting guests, attending to tables promptly and courteously, serving food and beverages, and sharing menu knowledge to assist guests with their questions and special requests. Additionally, the role includes accurately processing transactions using the MICROS system, ensuring guest satisfaction by proactively checking on their dining experience, and maintaining cleanliness and organization by clearing tables, completing closing tasks, and restocking supplies. This position requires the ability to lift and move up to 25 pounds, the stamina to stand, sit, or walk for extended periods, and maintaining a professional appearance with a clean uniform. Training and certification focused on safety will be provided before employment begins.

JW Marriott values each employee’s role in creating memorable dining experiences that encourage guests to return time and time again. Employees who join JW Marriott become part of a global family dedicated to excellence in hospitality, learning, and growth. The company offers numerous benefits such as hotel room discounts, gift shop discounts, food and beverage discounts, learning and development opportunities, recognition programs, wellness initiatives, and a motivating management team. This supportive work environment encourages teamwork and fosters personal and professional development. Whether you are new to the hospitality industry or an experienced professional, JW Marriott ensures that your talents will be appreciated and that you have the resources to thrive in your career.

Job Requirements

  • Ability to move and lift up to 25 pounds
  • Ability to stand, sit, or walk for extended periods
  • Maintain a professional appearance with a clean uniform
  • Complete pre-employment safety training and certification

Job Qualifications

  • High school diploma or equivalent
  • At least 1 year of related work experience
  • Positive attitude and outgoing personality
  • Good conversational skills and team orientation
  • Previous experience as server considered a strong advantage

Job Duties

  • Welcome guests and attend tables promptly
  • Serve food and beverages and provide menu recommendations
  • Share menu knowledge to assist guests with questions and special requests
  • Accurately register transactions in the MICROS system
  • Approach guests to ensure satisfaction with each dish and drink
  • Clean tables, complete closing tasks and restock dishware and supplies

Job Criteria

Experience

No experience required


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