Job Overview

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Compensation

Hourly
Exact $16.90
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Benefits

competitive pay
flexible scheduling
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
Health Insurance
Sick Time
partner perks

Job Description

Xperience Restaurant Group (XRG) is a premier hospitality company known for its commitment to delivering extraordinary dining experiences. The group’s foundation is built on the passion and dedication of its team members, who strive not only to serve meals but to create unforgettable experiences for every guest. XRG operates multiple restaurant brands, each with a unique concept, yet all sharing a consistent focus on quality, service, and a welcoming atmosphere. The company’s culture promotes growth, teamwork, and excellence, making it a sought-after employer in the restaurant industry. Recognized as a Certified Top Workplace for five consecutive years, XRG values its employees by offering competitive pay, flexible scheduling, and opportunities for career advancement within the group. The team environment is inclusive and supportive, reflecting the high standards and core values that set XRG apart from other hospitality employers.

The Food Server role at XRG is vital to delivering the group’s mission of exceptional guest experiences. This position involves directly interacting with guests by providing friendly, accurate, and timely food and beverage service. Food Servers are responsible for welcoming guests, informing them about menu items including pricing and allergens, and entering orders accurately using the point-of-sale (POS) system. They ensure that all meals and drinks are delivered exactly according to specifications and within appropriate time frames to guarantee guest satisfaction. The position also requires maintaining safety, sanitation, and compliance with all health and liquor laws. Servers at XRG play an active role in replenishing stock during shifts, handling guest inquiries and complaints with a positive attitude, and supporting daily operational tasks such as adjusting furniture and completing cleaning duties. The food server position is dynamic and fast-paced, suited to individuals who thrive in a high-volume, full-service restaurant environment. With a pay rate of $16.90 per hour plus tips, this part-time or full-time role offers financial incentive along with valuable experience in hospitality. Employees also benefit from exclusive dining discounts for themselves and guests, financial services through credit union benefits, paid sick time in eligible states, health insurance for full-time members, and access to partner discounts on travel and entertainment. Joining XRG means becoming part of a vibrant team where passion for hospitality meets limitless growth opportunities and a unique company culture.

Job Requirements

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver’s license
  • 21 plus years of age
  • Possession of or ability to possess all state required work cards
  • Minimum of two years related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full service restaurant operations
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Job Qualifications

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver’s license
  • Minimum of two years related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations skills
  • Knowledge of sanitation and safety standards
  • Safe alcohol service
  • Experience in full-service restaurant operations
  • Ability to communicate effectively and assertively in English both verbally and in writing with staff, clients, and the public
  • 21 years of age or older

Job Duties

  • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
  • Recognize and cultivate regular guests and repeat business
  • Take and enter orders into POS system promptly and accurately
  • Ensure all the food and drinks are served immediately and according to specifications
  • Ensure that all necessary stock is being replenished during the shift
  • Move furniture as directed by management including tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
  • Respond to guest concerns and complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • Comply with all safety and health department procedures and all state and federal liquor laws
  • Maintain company safety and sanitation standards
  • Prepare guest checks through POS terminal functions
  • Process guest payments by cash, credit card, venue comps and other tender types
  • Collect required signatures from guests and promptly close guest checks
  • Ensure accurate accounting of all monies and independent banking procedures
  • Sign all cash out slips legibly
  • Ensure complete and proper check out procedures
  • Clean all spills immediately and place all trash in proper receptacles
  • Inform management of any complaint, comments or incident
  • Ensure nightly, weekly, and opening, running, closing duties are completed
  • Record and report any equipment failure and/or safety hazards to management immediately
  • Assist or complete additional tasks as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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