Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
room night stays at Four Seasons Worldwide
Employee Meals
dry cleaning and alteration of employee uniforms
Medical insurance
Dental Insurance
Vision Insurance
Parking and Septa access
City Fitness membership
Paid Time Off
Nine paid holidays
401k participation with company matching
Company-paid parental leave
Growth Opportunities with Four Seasons
Job Description
Four Seasons is a global leader in luxury hospitality, renowned for providing exceptional guest experiences through a commitment to excellence and genuine care. At Four Seasons, the workplace ethos revolves around respect, collaboration, and continual growth, fostering an environment where team members are encouraged to achieve their highest potential. This emphasis on a world-class employee experience directly translates into unforgettable moments and impeccable service for guests, residents, and partners alike. Established as a beacon of luxury and outstanding service, Four Seasons has built a reputation based on attention to detail, personalized experiences, and a culture that values every individual. Each member of the Four Seasons family plays a crucial role in upholding these standards and creating lasting impressions that resonate with every person they encounter.
Located in Philadelphia, the Four Seasons Hotel Philadelphia is the city’s first Forbes Travel Guide Five-Star Hotel, representing the pinnacle of modern luxury and sophisticated urban living. Guests are invited to indulge in a serene atmosphere highlighted by healing crystals and unparalleled amenities such as the iconic 57th-floor infinity-edge pool. The hotel proudly features world-class dining options, including creations by Michelin-starred Chef Jean-Georges Vongerichten and acclaimed local talent James Beard Award-winning Chef Greg Vernick, ensuring every culinary desire is met with innovation and flair. The team here operates under the spirit of Brotherly Love, aiming to deliver highly personalized and memorable stays for every visitor.
As an In-Room Dining Server within the Four Seasons Hotel Philadelphia’s distinguished food and beverage team, you will be entrusted with a vital role in elevating the guest experience. Your responsibilities will include the timely delivery of food orders and amenities to guests’ rooms, maintaining the highest standards of food quality and presentation. Beyond mere service, the role demands a warm and engaging approach, with the ability to provide detailed descriptions of menu offerings and anticipate guests’ needs proactively. Ensuring cleanliness and proper setup of room service equipment and managing billing processes with accuracy and professionalism are also essential aspects of the position. This role requires an individual who values flawless service delivered with integrity and professionalism, works seamlessly within a team, and thrives in a dynamic, fast-paced environment.
Working as an In-Room Dining Server at Four Seasons Philadelphia is a commitment to excellence, consistent with the brand’s legacy. The role supports a 24/7 operation, requiring flexibility to work mornings, evenings, weekends, and holidays to meet diverse guest demands. This position offers unique opportunities for personal and professional growth within a prestigious organization that recognizes and rewards hard work. With a strong focus on employee well-being and development, Four Seasons provides a supportive atmosphere where passion for hospitality is nurtured and celebrated. This job is ideal for individuals seeking a rewarding career in luxury hospitality, with access to exceptional benefits and a chance to contribute to the continued success of a world-renowned hotel.
Located in Philadelphia, the Four Seasons Hotel Philadelphia is the city’s first Forbes Travel Guide Five-Star Hotel, representing the pinnacle of modern luxury and sophisticated urban living. Guests are invited to indulge in a serene atmosphere highlighted by healing crystals and unparalleled amenities such as the iconic 57th-floor infinity-edge pool. The hotel proudly features world-class dining options, including creations by Michelin-starred Chef Jean-Georges Vongerichten and acclaimed local talent James Beard Award-winning Chef Greg Vernick, ensuring every culinary desire is met with innovation and flair. The team here operates under the spirit of Brotherly Love, aiming to deliver highly personalized and memorable stays for every visitor.
As an In-Room Dining Server within the Four Seasons Hotel Philadelphia’s distinguished food and beverage team, you will be entrusted with a vital role in elevating the guest experience. Your responsibilities will include the timely delivery of food orders and amenities to guests’ rooms, maintaining the highest standards of food quality and presentation. Beyond mere service, the role demands a warm and engaging approach, with the ability to provide detailed descriptions of menu offerings and anticipate guests’ needs proactively. Ensuring cleanliness and proper setup of room service equipment and managing billing processes with accuracy and professionalism are also essential aspects of the position. This role requires an individual who values flawless service delivered with integrity and professionalism, works seamlessly within a team, and thrives in a dynamic, fast-paced environment.
Working as an In-Room Dining Server at Four Seasons Philadelphia is a commitment to excellence, consistent with the brand’s legacy. The role supports a 24/7 operation, requiring flexibility to work mornings, evenings, weekends, and holidays to meet diverse guest demands. This position offers unique opportunities for personal and professional growth within a prestigious organization that recognizes and rewards hard work. With a strong focus on employee well-being and development, Four Seasons provides a supportive atmosphere where passion for hospitality is nurtured and celebrated. This job is ideal for individuals seeking a rewarding career in luxury hospitality, with access to exceptional benefits and a chance to contribute to the continued success of a world-renowned hotel.
Job Requirements
- Passion for flawless service
- highest level of integrity and work ethic
- flexible availability including mornings, evenings, weekends, and holidays
- ability to maintain professionalism in a fast-paced environment
- effective communication skills
- positive and engaging demeanor
Job Qualifications
- Strong knowledge of food and beverage and customer service
- strong interpersonal and team player skills
- work authorization in the United States
Job Duties
- Transport food orders and amenities to guest rooms in a timely manner
- greet guests and provide thorough descriptions of food and beverage items
- breakdown, clean, and set-up room service tables and all necessary items
- coordinate tray and table removal
- properly and accurately close guest checks securing room number and signature
- properly settle voided checks or complimentary meals
- anticipate guest needs, ascertain satisfaction, offer suggestions, respond urgently and appropriately to guest concerns and requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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