General Manager (GM) Lakeline

85C Bakery Cafe is a renowned global bakery and beverage retail company founded in 2004 and publicly traded in Taiwan. It operates over 1000 stores worldwide, serving high-quality pastries and drinks at affordable prices. The company is committed to delivering exceptional customer experiences through quality, service, and cleanliness, making it a leader in the bakery and cafe industry. Known for its dynamic business model and vibrant working culture, 85C Bakery Cafe seeks dedicated individuals eager to grow their careers in a fast-paced, customer-focused environment. The company emphasizes teamwork, innovation, and continuous improvement, fostering an inclusive atmosphere where talent from diverse backgrounds thrives. This makes it an ideal place for professionals who aspire to develop their skills and contribute meaningfully to a growing enterprise.

The role of a General Manager at 85C Bakery Cafe is pivotal, focusing on driving sales and profitability while leading a high-performing team. This full-time role requires the General Manager to embody strong leadership by mentoring staff, maintaining open communication, and acting as a liaison between store operations and corporate directives. Key responsibilities include upholding the highest standards of quality, service, and cleanliness (QSC), managing P&Ls effectively, and supporting the company's core vision and directives. The General Manager will oversee recruitment, talent development, and retention, ensuring a diverse and capable workforce. Additionally, this role demands operational excellence through adherence to store policies, safety regulations, and customer service standards.

Beyond operational duties, the General Manager serves as a role model by coaching teams to deliver the best customer service experiences and sustaining hygiene and safety standards. The position requires an individual capable of handling moderate physical activities such as lifting up to 50 pounds and standing or walking for extended periods. It also involves managing high-volume store operations with direct supervision of 10 or more employees, requiring a hands-on approach to daily store management from opening to closing times. Candidates must be prepared for flexible work hours, including nights and weekends, aligning with the store’s busy schedule.

This opportunity at 85C Bakery Cafe promises a vibrant career path with opportunities for advancement and comprehensive benefits, including health insurance, vacation/sick pay, 401K, and management bonus options. Joining this company means becoming part of a respected international brand with a commitment to excellence and community. If you are motivated by challenges and want to grow within a supportive and innovative company, 85C Bakery Cafe invites you to take the next step in your career as a General Manager.