General Manager

Black Family Hospitality (BFH) is a family-owned Texas institution deeply rooted in generations of tradition, heart, and hospitality. Since its founding in 2014, BFH has cultivated a strong reputation through its renowned restaurants, including Terry Black's BBQ and Opal's Oysters. Revered as icons in authentic Texas barbecue and elevated dining experiences, each BFH location is dedicated to upholding uncompromising quality, masterful craft, and vibrant flavors. This commitment has garnered recognition both locally and beyond, positioning BFH as a distinguished leader in the Texas hospitality scene.

As BFH continues to grow, it is expanding its portfolio with an innovative new concept that combines immersive entertainment, expertly crafted cocktails, thoughtful cuisine, and experiential hospitality that transcends traditional dining. Joining the BFH team means becoming part of a close-knit, family-driven organization where dedication to craftsmanship, storytelling, and innovation are at the forefront. Each team member plays an integral role in shaping the exciting legacy ahead.

The General Manager position at Terry Black's BBQ is a pivotal leadership role overseeing all daily operations, ensuring alignment with BFH's rigorous brand standards in customer service, food quality, and financial performance. The successful candidate will be responsible for leading the management team and driving continuous team development fostering a culture of excellence. This position demands a dynamic individual who will champion guest satisfaction, maintain operational consistency, and drive effective cost controls.

This role also involves significant supervisory responsibilities including hiring, training, scheduling staff, conducting performance evaluations, and managing disciplinary procedures in accordance with restaurant policies. The General Manager will ensure that food preparation complies with stringent health, safety, food handling, and hygiene standards while maintaining a welcoming and satisfying customer experience. Handling customer complaints diplomatically, ensuring compliance with alcoholic beverage regulations, managing inventory and purchases, and conducting daily restaurant inspections are key functions needed to uphold the company’s esteemed reputation.

Additionally, the General Manager is tasked with maintaining accurate sales records, monitoring cash receipts, preparing and submitting operational reports to company leadership, and evaluating equipment needs for repair and routine maintenance. This role is ideal for a results-oriented, sales-driven leader with a passion for people and high adaptability to thrive in a fast-paced, ever-changing environment. The ideal candidate will cultivate a positive winning culture, motivate through dynamic leadership, and consistently seek innovative pathways to optimize sales and cost of goods.

Working at BFH means thriving in a high-energy environment that embraces vibrant teamwork and a shared commitment to excellence. The successful General Manager will be equipped with strong supervisory and organizational skills as well as familiarity with restaurant safety and food handling guidelines, combined with proficiency in Microsoft Office Suite or related software. This role requires standing for extended periods, lifting up to 75 pounds, and managing operations under hot, loud, and fast-paced conditions with exposure to various safety risks such as hot surfaces, cleaning chemicals, wet floors, and sharp objects. Personal protective equipment (PPE) adherence is mandatory.

In summary, BFH offers not just a job but a career embedded in family values, culinary expertise, and an unwavering pursuit of hospitality excellence. The General Manager at Terry Black's BBQ will play a critical role in perpetuating this legacy by ensuring exceptional operational standards and fostering a dynamic, motivated team environment that delivers memorable dining experiences to all guests.