Event Staff, Tampa

Tampa, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Exact $35.00
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Work Schedule

Flexible
Day Shifts

Job Description

Cohera is a dynamic company specializing in providing exceptional event staffing and hospitality services. Known for its commitment to professionalism, client satisfaction, and operational excellence, Cohera serves a diverse range of clients in the events and hospitality industry. The company prides itself on delivering a seamless experience for both event attendees and clients, through a dedicated team of friendly, attentive, and well-trained event staff. Cohera operates in a fast-paced environment that demands flexibility, initiative, and a strong sense of responsibility, making it a preferred choice for those seeking meaningful and engaging work in the hospitality sector. The organization emphasizes the importance of respect, professionalism, and integrity in every interaction, ensuring that all team members contribute to a positive and productive atmosphere.

The role of Event Staff at Cohera is integral to the success of every event. This position involves a range of responsibilities centered around providing outstanding service, maintaining operational efficiency, and supporting event management. Event Staff are expected to be punctual, reliable, and fully prepared for assigned shifts, demonstrating a thorough understanding of event details and the ability to follow instructions from Event Managers. The position requires individuals who are proactive in anticipating client needs, adept at managing logistical aspects such as guest counts and communications, and capable of adapting quickly to changing circumstances during events. Attire is an important aspect of professionalism in this role, with staff members either provided uniforms or expected to adhere to a specific dress code.

Beyond the immediate duties, Event Staff at Cohera are encouraged to embody the company’s core values by showing creativity, flexibility, and a commitment to continuous improvement. This includes participating in annual training sessions, utilizing technology effectively (such as the Dayforce mobile app for timekeeping), and fostering a collaborative team spirit. The role demands a good general knowledge of local destinations and an ability to engage positively with clients, partners, and vendors. Additionally, the job scope involves moderate discretion and independent decision-making, with oversight from supervisors to ensure compliance with company policies.

Professionals joining Cohera as Event Staff will find an environment that supports growth, values innovative problem-solving, and requires a "can do" attitude. The position is ideally suited for individuals with at least one year of experience in the hospitality industry who have a strong people-oriented approach and the ability to operate various technologies confidently. The work can be demanding, requiring some physical activity and the capacity to manage sporadic workload patterns. Overall, this role offers a comprehensive opportunity to develop event management and customer service skills while contributing to memorable client experiences.

Job Requirements

  • Minimum of one year work experience in hospitality industry
  • Reliable transportation
  • Ability to arrive punctually and prepared for shifts
  • Willingness to complete required annual training classes
  • Ability to use technology such as smartphones and the Dayforce mobile app
  • Physical ability to move freely between buildings and occasionally lift up to 30 pounds
  • Ability to work in varying environmental conditions including exposure to fumes or airborne particles
  • Strong communication skills
  • Ability to maintain accurate records and submit timely reports
  • Willingness to work overtime when required

Job Qualifications

  • Minimum of one year work experience in hospitality industry
  • Be familiar with area hotels, tourist areas, attractions, and airport
  • Have a positive, "can do" attitude with strong people and communication skills
  • Be knowledgeable with technology including smartphones, tablets, computers, and printers
  • Ability to respond quickly to Dayforce app push notifications
  • Comfortable navigating Dayforce mobile app for timekeeping and expense submissions
  • Ability to work independently and as part of a team
  • Strong problem-solving skills and willingness to take initiative
  • Good interpersonal skills and professionalism when dealing with clients and partners

Job Duties

  • Be friendly, professional, attentive and always treat others with dignity and respect
  • Know all details of the event staff agreement including reimbursable expenses, code of conduct, scheduling, and communications
  • Attend required annual in-person and online training classes and complete them by due date
  • Be thoroughly familiar with the details of assigned shifts and follow direction from the event manager
  • Have reliable transportation and be able to travel throughout the resident city, covering the first 25 miles on your own with the balance reimbursable
  • Be punctual and arrive prepared for scheduled shifts
  • Print schedule of services, group sign and/or program manifest
  • Bring a clear clipboard, counter/clicker, fully charged smartphone, phone charger, water, snacks, and meals
  • Arrive in uniform or wear an all-black short-sleeved shirt and black pants if uniform is not provided
  • Keep records of guest counts, driver details, and any pertinent event information and communicate updates to the event manager
  • Perform duties as per the schedule of services emailed prior to the event
  • Assist and support fellow event staff
  • Be attentive, patient, and professional when interacting with clients, hotel partners, and vendors
  • Be proactive in anticipating clients’ needs and ensuring an exceptional program and experience
  • Be reactive to issues that arise during the program
  • Maintain a good working knowledge of local destinations including fun facts and historical events
  • Use the Dayforce mobile app to clock in and out, confirm recorded hours, and submit expenses in alignment with the payroll calendar

Job Criteria

Experience

Entry Level (1-2 years)


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