Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
JW Marriott Turnberry Miami Resort & Spa, located in Aventura, Florida, is a premier luxury resort known for its world-class amenities, exceptional service, and stunning surroundings. This upscale resort offers guests an unparalleled experience with its beautifully appointed accommodations, championship golf courses, luxurious spa services, and exquisite dining options. As part of the globally recognized Marriott brand, the resort maintains high standards of hospitality, catering to both leisure and business travelers seeking an exclusive and memorable stay. The JW Marriott Turnberry Miami Resort & Spa is committed to excellence and strives to exceed guest expectations through continuous innovation and dedicated service.
The Senior Event Manager plays a critical role within this luxury environment, overseeing the planning and execution of sophisticated events. This position is responsible for the seamless coordination and management of complex group and social events, ensuring high-quality service throughout all phases including pre-event preparations, the event itself, and post-event follow-up. Serving as the primary contact for event planners after the initial sales handover, the Senior Event Manager ensures that clients experience smooth transitions and exceptional service delivery. This role requires a strategic mindset to identify revenue-generating opportunities by upselling enhancements that elevate the event experience.
This role also supports and acts on behalf of the Senior Director of Catering and Events during their absence, making it a vital leadership position within the catering and events department. The ideal candidate must have a strong professional demeanor suited to a luxury hospitality setting, with 3 to 5 years of event management experience specifically in upscale properties. Familiarity with the CI-TY event management system is preferred, along with proven organizational, interpersonal, and communication skills. The Senior Event Manager must demonstrate tactical and strategic decision-making capabilities and possess a comprehensive understanding of diverse event types such as corporate gatherings, bar mitzvahs, reunions, and golf tournaments.
Key responsibilities include maintaining close working relationships with meeting planners, sales teams, and resort management to ensure event success. The Senior Event Manager leads pre- and post-event meetings, identifies operational challenges, manages client budgets, and oversees group room blocks and meeting space allocations. The role frequently involves participating in client site inspections and assisting in the sales process, while acting as a liaison between clients and field sales representatives to guarantee a smooth event flow. Expertise in forecasting group sleeping rooms, catering, and audiovisual revenue is also essential to optimize financial outcomes.
Additionally, the Senior Event Manager coordinates event logistics including food and beverage, décor, entertainment, transportation, and any optional activities associated with the event. Clear and effective communication both verbally and in writing with clients and all operating departments is critical to uphold the resort’s high execution standards. This includes preparing comprehensive and accurate event documentation such as Event Orders and Event Resumes in a timely manner. The Senior Event Manager is also responsible for attending interdepartmental meetings, assisting with client site inspections, supporting budget preparation, and ensuring the physical appearance and maintenance needs of function spaces meet the resort’s quality standards.
This position demands the ability to work in a fast-paced environment, manage multiple tasks simultaneously, and maintain flexibility for schedules that include holidays and weekends. Candidates must have strong financial acumen to interpret and utilize budgeting data, as well as the physical capability to perform duties that may involve lifting, standing, walking, and bending. Fluency in English is required, with additional language skills considered a plus. Overall, the Senior Event Manager at JW Marriott Turnberry Miami Resort & Spa is an integral part of delivering luxury event experiences that create lasting memories for clients and guests alike.
The Senior Event Manager plays a critical role within this luxury environment, overseeing the planning and execution of sophisticated events. This position is responsible for the seamless coordination and management of complex group and social events, ensuring high-quality service throughout all phases including pre-event preparations, the event itself, and post-event follow-up. Serving as the primary contact for event planners after the initial sales handover, the Senior Event Manager ensures that clients experience smooth transitions and exceptional service delivery. This role requires a strategic mindset to identify revenue-generating opportunities by upselling enhancements that elevate the event experience.
This role also supports and acts on behalf of the Senior Director of Catering and Events during their absence, making it a vital leadership position within the catering and events department. The ideal candidate must have a strong professional demeanor suited to a luxury hospitality setting, with 3 to 5 years of event management experience specifically in upscale properties. Familiarity with the CI-TY event management system is preferred, along with proven organizational, interpersonal, and communication skills. The Senior Event Manager must demonstrate tactical and strategic decision-making capabilities and possess a comprehensive understanding of diverse event types such as corporate gatherings, bar mitzvahs, reunions, and golf tournaments.
Key responsibilities include maintaining close working relationships with meeting planners, sales teams, and resort management to ensure event success. The Senior Event Manager leads pre- and post-event meetings, identifies operational challenges, manages client budgets, and oversees group room blocks and meeting space allocations. The role frequently involves participating in client site inspections and assisting in the sales process, while acting as a liaison between clients and field sales representatives to guarantee a smooth event flow. Expertise in forecasting group sleeping rooms, catering, and audiovisual revenue is also essential to optimize financial outcomes.
Additionally, the Senior Event Manager coordinates event logistics including food and beverage, décor, entertainment, transportation, and any optional activities associated with the event. Clear and effective communication both verbally and in writing with clients and all operating departments is critical to uphold the resort’s high execution standards. This includes preparing comprehensive and accurate event documentation such as Event Orders and Event Resumes in a timely manner. The Senior Event Manager is also responsible for attending interdepartmental meetings, assisting with client site inspections, supporting budget preparation, and ensuring the physical appearance and maintenance needs of function spaces meet the resort’s quality standards.
This position demands the ability to work in a fast-paced environment, manage multiple tasks simultaneously, and maintain flexibility for schedules that include holidays and weekends. Candidates must have strong financial acumen to interpret and utilize budgeting data, as well as the physical capability to perform duties that may involve lifting, standing, walking, and bending. Fluency in English is required, with additional language skills considered a plus. Overall, the Senior Event Manager at JW Marriott Turnberry Miami Resort & Spa is an integral part of delivering luxury event experiences that create lasting memories for clients and guests alike.
Job Requirements
- Professional demeanor appropriate for a luxury environment
- 3-5 years experience in event management at a luxury property preferred
- Knowledge of CI-TY preferred
- Proven organizational, interpersonal and communication skills
- Possess sound strategic and tactical decision making skills
- Knowledge of catering and events market
- Knowledge of diverse events i.e. bar mitzvahs, corporate events, reunions, golf tournaments
- Proven ability to handle complex group and social events
Job Qualifications
- 4-year university degree preferred or equivalent experience in luxury hotels/resorts
- 3-5 years experience in event management at a luxury property preferred
- Knowledge of CI-TY preferred
- Proven organizational, interpersonal and communication skills
- Possess sound strategic and tactical decision making skills
- Knowledge of catering and events market
- Knowledge of diverse events i.e. bar mitzvahs, corporate events, reunions, golf tournaments
- Proven ability to handle complex group and social events
- Ability to communicate in English
- Second language is a plus
- Ability to work flexible schedules including holidays and weekends
- Ability to work with and understand financial information and data and basic arithmetic functions
Job Duties
- Build and maintain close relationships with meeting and event planners, the sales team, and all operating departments/resort management
- Lead pre-event and post-event meetings for assigned groups
- Identify operational challenges associated with his/her group and work with the property staff and client to solve these challenges and/or develop alternative solutions
- Manage client budgets to maximize revenue and meet client needs
- Manage group room blocks and meeting space for assigned groups
- Up-sell products and services throughout the event process
- Participate in client site inspections and assist with the sales process when necessary
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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