Position: Fine Dining Assistant Restaurant Manager (Grand Canyon National Park)
About:
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops and various restaurants and dining facilities in the historic Grand Canyon Village. As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.
We’re hiring a Fine Dining Assistant Restaurant Manager to live, work and explore at the South Rim of the Grand Canyon! In this role, you’ll be expected to:
• Oversee dining room operations as scheduled including day tours and special functions.
• Work closely with the Kitchen Manager and Assistant to maintain a professional operation, ensure product quality and plate presentations.
• Maintain labor costs in accordance with financial plan, seasonal business levels and special events.
• Oversee the regular service of the dining room and Arizona Steakhouse to ensure professional operation and consistently high quality of service.
• Emphasis on dining room management should focus on the lunch and dinner seating’s with supervision of breakfast seating’s conducted on an as needed basis.
• Work with the Food & Beverage Trainer to administer a comprehensive training program for Servers, Dining Room Bussers, Hosts/Hostesses, Cashiers, Cocktail Servers and Bartenders.
• Work with Assistant Managers on continual management training.
• Counsel with Assistant Managers for recommendations and approval of all promotions for the dining rooms, lounge and employee cafeteria.
• Review and approve all annual reviews for the hourly employees.
• Consult with Food & Beverage Director on the annual performance reviews for Assistant Managers.
• Conduct corrective action as necessary and approve all corrective action administered by Assistant Managers.
• Approve all change of status forms effecting Bright Angel front of house staff.
• Oversee and approve schedules for front and back of the house positions.
• Supervise all monthly inventories.
• Responsible for the maintenance of sanitation standards for the dining rooms, lounge and employee cafeteria in accordance with company, National Park Service and Serve Safe standards.
• Responsible for establishing and overseeing side work duties, special opening and closing duties for front of the house staff.
• Responsible for all VIP reservations for the Arizona Steakhouse dining room.
• Responsible for shift meetings, communicating specials and other pertinent information to staff.
• Communicate with Assistant Director on live entertainment bookings for the lounge.
Requirements:
• Must be available to work nights, weekends and holidays
• 4 years salaried management experience in multi-unit dining establishment(s).
• Experience with and knowledge of all front of the house positions with the ability to quickly assess service situation(s) during the meal period(s).
• Beer, Liquor and Wine knowledge is a must.
• Experience managing the financial aspects of a restaurant
• Ability to train and evaluate staff performance in a full-service restaurant.
• Demonstrated positive leadership skills with the ability to drive employee engagement.
• Strong interpersonal and conflict resolution skills.
• Ability to pass ServSafe Manager course and TIPS training within 90 days of employment.
• Competency using Outlook, Word and Excel.
• Experience with computerized POS systems.
• Excellent verbal communication skills with the ability to effectively interact with a broad cross-section of guests, employees, government officials and company business clients.
• Demonstrated leadership skills that promote employee engagement and retention.
• Basic accounting skills with ability to figure labor budgets, sales, costs of services and ability to analyze P&L statements.
Benefits:
• Low-cost employee housing and free meals at the Employee Cafeteria
• Free on-site laundry facility, free shuttle service and Wi-Fi
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Medical, dental and vision insurance
• Paid time off and holidays
• Disability insurance
• 401(k) with match
• Life and AD&D insurance
• Employee assistance program
• Wellness programs
• Learning and development programs
