Position: Kitchen Supervisor (The Grand Hotel at the Grand Canyon)
About:
Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon — the only 3-diamond hotel in Tusayan, Arizona — has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!
We’re hiring a Kitchen Supervisor who will be responsible for assisting in the coordination of efficient kitchen operations. In this role, you’ll be expected to:
• Fully understand and support Xanterra Mission Statement and Core Values.
• Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and when interacting with guests.
• Ensure adherence for self, and all assigned staff, to all prescribed Company, statutory/regulatory policies, and procedures such as Hygiene, Food Sanitation and Environment, Health & Safety (EHS)
• Responsible for creating and maintaining a positive working relationship with Coconino Public Health Department and acting with vigilance in any areas of Public Health concern.
• Support F&B training requirements by scheduling staff and assisting with conducting assigned classes. Enforce Food Safety and HACCP food sanitation program for entire food and beverage outlet kitchens.
• Ensures buffet set-up, maintenance and breakdown in accordance with current timetable. Follows staffing guides for FOH and sets up sections for the meal period. Makes necessary adjustments based on staffing absences and last-minute changes, such as increases/decreases in guest counts.
• Perform periodic walk-throughs in the kitchen and all other areas of food service to ensure food quality, consistency, presentation, cleanliness and safety are maintained. Working closely with FOH Managers.
• Under the direction of Kitchen Manager and/or Assistant Kitchen Manager, work closely with the Steward to continually train in all aspects of the kitchen.
• Apply thorough knowledge of food preparation, including organization of daily menu production with a focus on maintaining food quality, spec consistency and buffet/plate presentation.
Requirements:
• Must be at least 18 years of age
• Two (2) years previous supervisory or lead cook experience in a high-volume ala carte dining or institutional establishment with progressive cooking/menu development with the ability to train employees in all kitchen positions; with a goal of advancing staff within the kitchen
• Prior experience with food production records, scheduling employees and inventory/cost controls
• Must be able to push/pull up to 25 lbs frequently
• Ability to stand, walk, handle, reach outward and above shoulder, kneel/squat and bend regularly
• Must be able to lift & carry up to 20 lbs constantly, up to 50 lbs frequently and 51-100 lbs occasionally
Benefits:
• Free entry to Grand Canyon National Park
• Free Grand Canyon Railway Train rides
• Planned employee trips and activities
• Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties
• 15% Verizon service/products discount
• Access to the hotel’s fitness center and pool
• $350 referral bonus program
• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
