Position: Workplace Experience Receptionist
About: Host is a service line of CBRE, the world’s largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments – via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by dedicated CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Get ready for an exciting career with CBRE! The Workplace Experience Receptionist is the first point of engagement with team members and visitors alike. This role acts as the heartbeat of the company by providing personalized services and administrative support to build a sense of community, crafting a warm, encouraging, and servicing atmosphere that improves the Experience.
Requirements: HS Diploma or GED required; Professional hospitality accreditations are preferred; A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred; Apply a high level of attention to detail as well as strong verbal and written skills; Passionate about service delivery and finds satisfaction with exceeding client expectations; Open and flexible work schedules; Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations; Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help; Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.; Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
