Position: VIP Travel Consultant
About: American Express Global Business Travel is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry. They offer an inclusive and collaborative culture where every voice is valued. The VIP Travel Consultants at Amex GBT work in a high-touch service environment from the comfort of their homes, collaborating to provide creative and timely travel solutions for top clients.
Requirements: High school diploma or equivalent required; Previous experience in travel (preferably business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel; Passion for excellence in providing white glove VIP service, including proactive anticipation of needs; Native GDS expertise (Sabre); Professional communication (written and verbal); Strong attention to detail; Act with integrity and safeguard personal traveler information; Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation); Resolving customer issues quickly and independently; Teamwork and openness to feedback
Benefits: health insurance, 401(k) with performance-based incentive, flexible work schedule conducive to work-life balance, comprehensive US benefits programs, global tuition assistance, travel perks, development opportunities, diversity, equity, and inclusion initiatives, wellbeing resources, and more
