Position: VIP Lounge Representative – MGM Grand
About: MGM Resorts International is a renowned entertainment company that offers a vibrant and diverse work environment. At MGM Resorts, employees have the opportunity to be part of an exciting industry, creating unforgettable experiences for guests from around the world.
Requirements: High school diploma, GED, or equivalent educational experience; ability to work varied shifts with an open schedule; bilingual; one (1) year of experience in hospitality, Guest Services, Front Desk, or Concierge preferably in a luxury or VIP setting; experience with the software Opera; strong interpersonal skills with a passion for delivering outstanding guest experiences to handle guest service recovery; high level of accuracy and attention to detail in handling guest requests, complaints, and financial transactions
Benefits: Wellness incentive programs to help you stay healthy physically and mentally, Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more, Free meals in our employee dining room, Free parking on and off shift, Health & Income Protection benefits (for eligible employees), Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
