Position: VIP Elite Concierge
About: FoundersCard, a renowned membership community offering exclusive benefits and support, is seeking a dedicated VIP Concierge to join their team in the bustling New York office. The role involves providing exceptional high-touch assistance to Elite Members, handling a wide range of requests related to luxury experiences, travel, and lifestyle needs.
Requirements: 5+ years of customer service experience (preferably in luxury, hospitality, or executive assistance); excellent written and oral communication skills; polite and professional demeanor with exceptional interpersonal skills; proactive problem-solving ability; independent with strong time management skills; willingness to collaborate with other teams; ability to prioritize and perform well under pressure; computer and technology proficiency; familiarity with AI tools
Benefits: competitive salary with performance-based incentives, health, dental, and vision insurance, professional development and career growth opportunities, vibrant office environment in the heart of New York City, some limited travel required, salary range $85k – $110k
