Position: Temporary Front Office Manager
About: The Front Office Manager at a prestigious resort oversees and coordinates all front office functions to ensure exceptional guest services. This role involves managing check-in and check-out services, resolving guest concerns, coordinating with other departments, maintaining room inventory, and ensuring quality standards are met. The Front Office Manager also handles personnel functions, payroll, and mentors team members for success. This position requires 3-5 years of related experience, including 2+ years in a management role, excellent communication and problem-solving skills, and the ability to lead independently in a hospitality environment.
Requirements: 3-5 years of related experience; 2+ years management or supervisory experience; Direct Front Desk or Front Office operations experience in a hospitality environment; College-level reasoning, math, time management, and negotiation skills; Prior cash handling and computer experience required; Ability to lead each department field independently; Excellence in service quality standards and guest satisfaction; Professional and courteous demeanor in handling upset guests and difficult situations
Benefits: health insurance, 401(k), employee discounts, flexible work schedule, paid time off, comprehensive training opportunities
