Position: Supervisor Concierge
About: There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations! As a Concierge Supervisor, you will be responsible for all aspects of the Concierge Department including coaching, training, and monitoring calls to increase efficiency and ensure outstanding customer service for all of our customers.
Requirements: High School Diploma or GED; Microsoft Office experience; Minimum of 1 year supervisor experience in a large call center environment; Must be able to work variable schedule, including evenings and weekends based on business needs; Customer Service experience
Benefits: Benefits start on Day One, Our Mission and Values, Internal growth opportunities, We provide paid training, Consistent day-to-day responsibilities, Being part of an industry leader in the hospitality field
