Position: Sr. Injury Adjuster- UM – Concierge-level Member Service (Apply in minutes)
About: USAA is a renowned financial services company dedicated to empowering its members to achieve financial security through competitive products, exceptional service, and trusted advice. With a commitment to serving the military community and their families, USAA values honesty, integrity, loyalty, and service as core principles shaping interactions with members and employees.
Requirements: High school diploma or General Equivalency Diploma; 2 years of auto claims adjusting experience; 1 year of injury adjusting experience; proficient knowledge of auto claims contract, investigation, evaluation, negotiation, and adjudication of claims; negotiation, investigation, communication, and conflict resolution skills; time-management and decision-making skills; investigatory, prioritizing, multitasking, and problem-solving skills; knowledge of human anatomy and medical terminology associated with bodily injury claims; sound financial judgment in handling insurance claims; knowledge of coverage evaluation, loss assessment, and loss reserving; acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
Benefits: comprehensive medical, dental, and vision plans, 401(k), life insurance, paid time off program with holidays and 16 paid volunteer hours, career path planning and continuing education