Position: SPA Front Desk Supervisor
About: We are a luxury spa located in a prestigious hotel, dedicated to providing exceptional service to our guests. Our focus is on delivering high-quality treatments and services in a serene and welcoming environment.
Requirements: Reading, writing, and oral proficiency in English language; A minimum of 6 months as Spa Receptionist in a Five Stars Spa or 9 months in a non-Five Stars Spa; Previous experience with a spa booking engine such as Spasoft or others; Experience in guest service or similar experience; Positive demeanor; Commitment to spa needs, colleagues, and guests; Provide legible communication and direction; Compute basic mathematical calculations (add, subtract, multiply and divide numbers); Computer literate and experienced; Must be willing to work a flexible schedule; Must be self-motivated, proactive; Must be flexible and able to work efficiently under pressure; Must be able to multi-task; Ability to perform job functions with attention to detail, speed and accuracy; Prioritize, organize and follow-up; Be a clear thinker, remaining calm and resolving problems using good judgment; Follow directions thoroughly; Understand guest service needs; Work cohesively with co-workers as part of a team; Work with minimal supervision; Maintain confidentiality of guest information and pertinent hotel data
Benefits: Medical, Dental, Vision Insurance, Life Insurance, 401K Program, Paid Holidays and Vacation, Outstanding Recognition and Awards Program, Effective Training Programs, Tuition Reimbursement, Complimentary Parking and Meals in Dedicated Employee Restaurant, Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases, Management Programs to Progress on Your Career Journey, Health and Wellness Fairs
