Position: Spa Concierge
About: Cipriani, a luxurious spa located in an upscale setting, is in search of a hospitality-focused and organized individual to join their team as a Spa Concierge. The Spa Concierge plays a crucial role in being the first point of contact for guests, providing exceptional customer service, handling inquiries and reservations, and ensuring a smooth and enjoyable spa experience for all visitors.
Requirements: High school diploma or equivalent required; previous experience in customer service, hospitality, or spa-related roles preferred; excellent communication and interpersonal skills; strong organizational and multitasking abilities; knowledge of spa services, treatments, and products, or a willingness to learn about them; proficiency in computer software for appointment scheduling and basic administrative tasks; professional appearance and demeanor; flexibility in scheduling including evenings, weekends, and holidays.
Benefits: employee discount on spa services, 401(k) plan, flexible work schedule conducive to work-life balance, comprehensive health insurance