Position: Showroom Host-Part Time (Horseshoe)
About: To monitor the quality of service to customers attending shows/events in entertainment venues and assist in shows/events preparation and conclusion. Responsible for scanning show tickets, escorting guests to their assigned section, and securing the venue during a show performance. During all showroom and theater performances ensuring operational efficiency and the highest level of customer service is achieved.
Requirements: High School graduate or equivalent; Prior military, police, or security background is a plus, but not required for this position; Enjoy working with the public; Ability to provide quality customer service; Ability to solve problems quickly and courteously; Excellent communication and problem-solving skills, including the ability to maintain composure under stress; Prior customer service experience preferred; Experience in a theater/show/event setting is highly desired; Understand and adhere to established policies and procedures; Actively assist with established Front of House emergency procedures; Familiar with the location and operation of emergency exits and equipment; Ability to provide accurate knowledge to patrons regarding venue logistics
Benefits: Competitive salary, Flexible work schedule, Opportunity for growth, Employee discounts, Comprehensive training program